ACCIDENT REPORT.
In the event of an accident, please proceed as follows:
- Immediately inform the police in the following cases:
- A third party is involved in the accident (e.g. due to rear-end collision, breach of the right-of-way rule)
- Damage was caused by a third party without your being on site or involved yourself (e.g. your BMW was hit by a third party in a car park without notifying you)
- Please fill in the accident protocol.
- Report the damage by email to schaden@vivelacar.ch or call us on +41 (0) 41 525 82 10.
- You will then receive a claim reference number from us.
- Please locate the dealer as indicated by our BMW subscription service colleague.
- We take care of everything else with the insurance and the BMW subscription partner.
A third party damaged by you can contact our insurance partner directly at vivelacar@allianz-suisse.ch or call us on +41 (0) 41 525 82 10. Please make sure that they know the license plate number of your vehicle.



