When changing cars, choosing and taking out motor vehicle insurance often involves a lot of time and effort. These costs are included in your subscription costs, saving you long-winded searches and comparisons, and all the paperwork. Every car via ViveLaCar includes liability, partial and fully comprehensive insurance. The excess for fully comprehensive insurance claims for all drivers is, CHF 1000.00 in the event of a collision, and CHF 300.00 in the event of stationary damage. For cases where the partial cover applies, your excess amounts to CHF 500.00 (km package S, M, L, XL, XXL). We chose this level of excess because it is often the cheapest in the long term. A lower excess level would result in higher monthly costs. Damage does not affect your monthly subscription rate. Of course, you don't need to pay for damages that you did not cause yourself.
Report any comprehensive damage by email at firstname.lastname@example.org or by calling +41 (41) 525 82 10 (Monday–Friday, 09:00–18:00).
If you call outside of our business hours, please leave a message on the answering machine. We will get back to you as soon as possible.
The injured party can report liability damage directly to our partner Allianz-Versicherung: